TECHNICAL SUPPORT

Hardware Support

Software Support

Contact Technical Support

DOCUMENTATION AND UPDATES

Documentation

Software Updates



OSStorage provides complete onsite field service on all OSVault and InfiniDisc hardware components. We offer a wide range of service contracts to suit your individual needs. If you need service, please contact us here.

Service Includes:

  • Parts
  • Labor
  • Travel
  • Help Desk Support

Response Times available:

  • 24/7 Coverage (7x24x4): 7 days a week, 24 hours a day, 4 hour response
  • Same Business Day Response (5x9x4): 5 days a week, 9 hours a day, 4 hour response
  • Next Business Day Response (5x9x24): 5 days week, 9 hours a day, 24 hour response