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TECHNICAL
SUPPORT
Hardware
Support
Software
Support
Contact
Technical Support
DOCUMENTATION
AND UPDATES
Documentation
Software
Updates
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OSStorage
provides complete onsite field service on all OSVault and InfiniDisc
hardware components. We offer a wide range of service contracts to suit
your individual needs. If you need service, please contact us here.
Service Includes:
- Parts
- Labor
- Travel
- Help Desk Support
Response Times available:
- 24/7 Coverage (7x24x4): 7 days a
week, 24 hours a day, 4 hour response
- Same Business Day Response (5x9x4): 5
days a week, 9 hours a day, 4 hour response
- Next Business Day Response (5x9x24):
5 days week, 9 hours a day, 24 hour response
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